Everyone makes mistakes on the job. You're fooling yourself if you don't believe it. Most mistakes are small and not cringe-worthy, but even a big mistake can be overcome if you use good judgment and are honest.
Here's what Lindsay did—and what you can do if you're faced with a similar mistake
If you make a minor mistake and fix it, the mistake will be forgotten shortly. If you make a major mistake, eyes will be on you for a while. You will have to show you've learned from your mistake by avoiding other major mistakes.
Action: Tell Andy the steps he should take after failing to tell his boss about a meeting an important client has set up. The client has arrived at the work site, but the boss is at another meeting.